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Site Licensed Training
All questions about Site Licensed Training, courses, passwords and access to the Reportal.
Certification/Recertification/Certificate Questions
- Is there a certificate for the Foundations of Call Handling course?
- When can I recertify?
- How do I reprint my course certificate?
- How do I correct my name on my certificate?
- How do I register for my recertification course?
- I don’t see the T-CPR course, and I’m required to have it.
- My certification is about to expire; how do I renew?
Reporting/Training Process Questions
- How long will it take to access the next part of my course?
- How can I access my Agency Report?
- How to remove/deactivate a telecommunicator from training roster
- Why can't I take my quiz / test again?
- How to add a new telecommunicator to my roster/or give access to Site Licensed Training
- How to get a quote for Training before registering staff