How do I log into my training account?

There are two ways you can log in:

  • Via the link that is emailed to you upon training enrollment or via education.powerphone.com.

    Please be sure to check your Junk/Spam folder for the email. If you have not received it, please contact your IT department to verify the email was not blocked by your firewall.

  • Click on the Training Login at the bottom of the home page at www.totalresponse.com.

 

Reminder: The Foundations of Call Handling is a prerequisite course and must be completed before the Certification courses can be taken. Neither a Certificate or CEUs are awarded for the Foundations of Call Handling course.