Certification/Recertification/Certificate Questions
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      1. KNOWLEDGE BASE - HELP CENTER
      2. Site Licensed Training
      3. Certification/Recertification/Certificate Questions

      Is there a certificate for the Foundations of Call Handling course?

      The Foundations of Call Handling is a prerequisite course and must be completed before the Certification courses can be taken.

      Neither a Certificate or CEUs are awarded for the Foundations of Call Handling course.