What is Site Licensed Training?

Site Licensed Training: Your single solution for training current and future hires.

Our Site Licensed Training portfolio includes unlimited access to Total Response software, certification and continuing education training in an online, self-paced format. 

All training content is included in your maintenance contract and is available for everyone in your agency at no additional cost. All courses are offered 100% online,  allowing your staff to take courses when it is convenient, any time of the day, and without leaving the office. Travel is eliminated and scheduling hassles are reduced.

Courses include: 

  • Total Response Application Training, which consists of courses focused on Total Response’s patented approach to emergency call handling, and in-depth explanations on how to use the Total Response software
  • Certification courses in Emergency Medical Dispatch (EMD), Law Enforcement Dispatch (LED) and Fire Service Dispatch (FSD)
  • A large, and growing library of continuing education content on topics that are relevant to telecommunicators and PSAP administrators

By eliminating per user licensing, administrators are freed from budgetary dilemmas when new staff are hired throughout the year.

Your current staff, and future hires, get full access to the complete training and certification library throughout your maintenance contract period. 

Site Licensed Training was developed to make budgeting, scheduling, and access to training easier for you and your staff. 

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