KNOWLEDGE BASE - HELP CENTER
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Certification/Recertification/Certificate Questions
Total Response Software
Installation, Updates and Upgrades
Trouble Shooting
How to use Total Response
Software Customizations
Product Standards
Site Licensed Training
Certification/Recertification/Certificate Questions
Reporting/Training Process Questions
Log In/Password Questions
Accounting/Billing
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KNOWLEDGE BASE - HELP CENTER
Site Licensed Training
Certification/Recertification/Certificate Questions
Total Response Software
Installation, Updates and Upgrades
Trouble Shooting
How to use Total Response
Software Customizations
Product Standards
Site Licensed Training
Certification/Recertification/Certificate Questions
Reporting/Training Process Questions
Log In/Password Questions
Accounting/Billing
When can I recertify?
Certifications are valid for 24 months. You may start re-certification 90 days before a certificate expires, and you have a grace period of 45 days after it expires, during which you can still recertify.